Friday, December 16, 2011

Why is my dishnetwork bill payer popping up already?

i just paid my bill 10/13/11 and now its poppin up i need to pay my bill. i just paid 144.43 which im guessing is for two months of service whts the deal?|||Hello,





If you have paid your bill, and are still getting the pop-ups on the TV, when the message shows up, make sure that you select "OK" at the bottom of the message (you have to acknowledge the message 3 times in a row). Once the "OK" button has been selected 3 times in a row, the message should stop appearing. Also note that if you made a payment today, it may not post on your account for a day or two (depending how you made the payment).





If you still can not get it to stop appearing, please feel free to email me directly.





Thank you!





Matthew Gonzales


DISH Network Customer Service


Sunday-Thursday 2:45pm-11:15pm (MST)


matthew.gonzales@dishnetwork.com

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