I'd like to watch one channel and record the other on my dvr with dishnetwork?

When we first got dish network set up, we could watch one show and record another, or we could record two different shows. We just got an update card and updated it. Now, we can only watch the channel we are recording on. Does anyone have any info on why this is, or how to put it back the way it was?|||you forgot to mention the model number of your receiver...The model numbers that can watch a live show while recording another are 722, 622,625, 612 and 525. The ones that don't have this feature are 510, 508 and 501. If you have any of the first four, the reason for the problem could be one of many possibilities ranging from a simple bad connection at the dish to a faulty receiver|||The update card has no effect on functionality. As long as you have two tuners you shoul dbe able to do it. You may want to make sure it is in a single TV mode - so one TV can use both tuners.